chaotic firmware update Epson ET-2750

The regular firmware update of my printer ended in a seemingly bricked machine.

Neither in the manual nor in the online portal this problem was mentioned.

I found several posts in forums and groups, no solution was offered.

But … a long search session later there was one anonymus post which solved my problem:

Error message:

„Printer Mode

Set Jig

Push [OK] BT“

Unplugging the printer and various other voodoo doesn’t work, but I found a way to force it to technician mode.

Make sure the unit is off.

Then, while holding down the Home button, press the Power button for a few seconds. Eventually, you’ll get a screen with 4 options on it.

Go to 4, Normal mode.

On my machine, it defaulted to Japanese, which I don’t read like I suspect most of you don’t either. To Change the Language:

  1. You need to go the Gear icon (Settings) and hit OK on the control panel.
  2. Right arrow on the control panel once (to 2 / 10)
  3. Click OK
  4. Right arrow on the control panel 3 tunes (to 4 / 8)
  5. Find your language on the list by using the up and down arrows on the control panel
  6. Click OK

I had to reset my printer to work with my network by going to the WiFI Setup.

I then found the Print Network settings option on the printer and printed out the details so I’d have them when I finished setting up the printer on my PC.

Once that was done, I had to go to my PC (Windows 10-64 bit OS) and go to Printer Properties to find and install a „new“ printer.

Another way (epson recommendation) would be to use the utility at https://www.wic.support/download/

I never tried. I will rather buy a new printer if epson will not fix the annoying and repeating set Jig problem.

5 Antworten auf „chaotic firmware update Epson ET-2750“

  1. So eine detaillierte Anweisung hätte ich von Epson erwartet. Aber wer Japanisch als Default-Sprache benutzt hat den Knall sowieso nicht gehört.

  2. 1a! Danke !! Eben das gleiche Problem gehabt und ohne diese Beschreibung hier hätte ich den Drucker nicht wieder hinbekommen. Der EPSON Support ist useless …

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